Prepare team leaders for the day the systems go down — and give them a tested plan to keep work moving.
The complete STEADY programme — facilitator guide, slide decks, workbook, crisis scenarios, case studies and assessments — written by Bodhih Training and ready for you to brand and deliver.
- 2 days · 14 contact hours · blended, for team leaders, supervisors and section heads
- STEADY: six pillars from the first minutes of a failure to full digital recovery and lasting resilience
- A Day 2 crisis simulation that applies all six pillars in one integrated exercise
- Participants leave with an Analogue Fallback Plan for their team's most critical function
Resilience Leadership When Tech Fails Trainer Toolkit by Bodhih Training — built on programmes delivered to 2,000+ companies since 2008.
The workshop is on the calendar. The material isn’t.
A gap nobody has designed for
Leaders are trained to use systems well, rarely to lead without them. There is little ready material on leading a team through a technology outage — so you would be building it from nothing.
Continuity plans that live in a folder
Business continuity documents exist, but the team leader on the floor has never rehearsed what to do in the first fifteen minutes. You need practice, not policy.
Hard to make it feel real
Talking about outages in a classroom is abstract. Without a well-built simulation and realistic scenarios, participants nod along and change nothing.
Picture the evening before your programme.
Imagine asking the room a simple question on Day 1: if your core systems went offline for four hours today, what would you do? The honest silence that follows is where the STEADY framework begins.
You take them through a 15-minute technology failure assessment, then a Team Stability Protocol with crisis communication scripts, so people know what to say when the screens go dark. They practise a five-step protocol for making sound decisions without AI data, and design an Analogue Fallback Plan for their team's most critical function.
On Day 2 they build a structured digital recovery sequence and explore the personal resilience identity that keeps a leader steady under pressure. Then the crisis simulation arrives — all six pillars, one integrated exercise, real time pressure. The Facilitator Guide scripts the injects and the debrief so you can focus on the learning.
They leave with a Technology Resilience Audit and a 90-Day STEADY Leadership Plan with an accountability partner — and you'll likely notice how differently they talk about 'when', not 'if', the next outage comes.
What you will deliver
A complete design, sequenced and timed — so every session has a purpose and every activity lands.
- Framework
- STEADY — 6-pillar technology crisis leadership model
- Length
- 2 days · 14 contact hours
- Simulation
- Day 2 integrated crisis simulation
- Key output
- Tested Analogue Fallback Plan
- Audience
- Team leaders, supervisors, section heads
- Formats
- In-person or virtual
Situational awareness in the first 15 minutes
Building a 15-minute technology failure assessment protocol for the participant's own context.
Team stability under technical pressure
A Team Stability Protocol with specific crisis communication scripts.
Decisions without data
A five-step protocol for sound decision-making when AI and system data are unavailable.
Analogue fallback
Designing and testing a manual fallback plan for the team's most critical function.
Digital recovery
A structured sequence for coordinating the return to normal operations.
Resilience identity
Building the personal and team resilience that stops future failures becoming crises.
Integrated crisis simulationDay 2
All six STEADY pillars applied in a single time-pressured exercise, followed by the 90-day plan.
Everything for the room. Nothing left to build.
Unlocks the moment you pay. Until then, here is exactly what you will be downloading.
To deliver
- Facilitator Guide — session plans, timings, simulation injects and debriefs
- Main Slide Deck plus a Simple Backup Deck
- Virtual Delivery Guide for running the crisis simulation online
For participants
- Participant Workbook — assessment protocol, stability scripts, decision protocol and fallback plan templates
- Pre-Work Reading on technology dependence
- Crisis Scenario Pack for role plays and the Day 2 simulation
- Case Studies, including the RetailSolutions fallback case
- Quick Reference Cards for STEADY and the 15-minute assessment
To measure
- Assessment Instruments — knowledge check and simulation rubric
- Participant Feedback Form
- Certificate Template
To design & sell
- Training Design Document — objectives, structure and evaluation plan
- Marketing Toolkit — nomination email, intranet announcement, LinkedIn post and investment case
What your participants will be able to do
Designed for junior leaders — team leaders, supervisors and section heads; leaders of teams that depend on digital tools or AI for core operations and operations, service and contact-centre leaders.
- Assess a technology failure quickly using a 15-minute assessment protocol
- Keep a team stable and informed using prepared crisis communication scripts
- Make sound decisions without AI or system data using a five-step protocol
- Design and test an Analogue Fallback Plan for the team's most critical function
- Coordinate a structured digital recovery sequence
- Complete a Technology Resilience Audit and a 90-Day STEADY Leadership Plan
Walk in with data. Walk out with proof.
Trainers who measure before and after design sharper sessions — and get rebooked. AssessAll, our sister assessment platform, has assessments that sit naturally alongside this programme.
Walk in knowing where every participant starts.
Pair Resilience Leadership When Tech Fails with an AssessAll assessment. Participants take it before the workshop, so you can tune the emphasis to the room; they retake it afterwards, so you can show the client what actually moved. Better-targeted sessions, and evidence that wins the next booking.
- Incident Response & On-Call JudgmentView assessment ↗
- Crisis & High-Stakes Decision MakingView assessment ↗
- Resilience & Stress ManagementView assessment ↗
Nothing quite fits? Create your own assessment on AssessAll, or ask the AssessAll team to build one around this programme’s objectives for you.
That is the design work already done for you — research, session plans, slides, activities and assessments. Spend it facilitating, selling your next programme, or simply switching off.
The honest comparison
| Building it yourself | This toolkit | |
|---|---|---|
| Time to a deliverable programme | 60–120 hours of design | Ready today |
| Session plan with timings | Built from scratch | Included, minute by minute |
| Activities, role plays, cases | Hunted down one by one | Written for this programme |
| Assessment and feedback | Often skipped | Instruments and forms included |
| Virtual delivery version | A second project | Guide included |
| Cost | Your weekends | One payment |
Made for people who stand at the front of the room
Leadership development trainers
Offer a fresh, practical crisis leadership programme that speaks directly to organisations' growing dependence on AI and digital systems.
Operations and contact-centre L&D
Give supervisors a rehearsed playbook for outages, with a fallback plan they take straight back to the floor.
Business continuity teams
Complement continuity documentation with the leadership behaviours needed to execute it under pressure.
18 years in real training rooms, packaged for yours.
Bodhih Training has designed and delivered corporate programmes since 2008 — for first-time managers, sales teams, leadership cohorts and whole organisations. These toolkits are that reach, distilled: the structures, activities and materials that hold up in front of real participants, written so another trainer can pick them up and deliver with confidence.
Three steps from here to the room
- STEP 1
Buy in two minutes
Name, email, pay with UPI, card or netbanking. No account to create.
- STEP 2
Download instantly
Your download page opens at once, and a permanent link lands in your inbox.
- STEP 3
Brand it and deliver
Every file is editable Word or PowerPoint. Add your logo, your examples, and run it.
When the tech fails, leadership shouldn't.
Download the complete STEADY programme, adapt the scenarios to your clients' systems, and help leaders keep their teams working through the outage everyone hopes won't happen.
Licensed to the buyer to deliver this programme to their own participants and clients, in person or online, and to adapt and brand the material. Reselling or redistributing the files is not permitted.
The rest of the Bodhih family, when you need it
Make the workshop last beyond the room
A workshop is two days; the behaviour change takes months. Jobulary turns assessment evidence into a focused individual development plan (IDP) — a few quarterly objectives built on real work, re-measured honestly. Give every Resilience Leadership When Tech Fails participant a plan to carry forward.
IDPs are launching soon — the working demo is free to explore now, no sign-up.
Rather have us deliver it?
If you want Resilience Leadership When Tech Fails run for your organisation by Bodhih Training’s own facilitators — in person, live virtual or blended, customised to your context — we deliver it end to end.
solutions@bodhih.com · +91 99000 11601. Building your own facilitation skills? See Bodhih’s Train the Trainer certification.
What buyers say
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Resilience Leadership When Tech Fails toolkit — FAQs
Already bought? Resend my linkWhat is the STEADY framework for technology crisis leadership?
STEADY is a six-pillar model that takes a leader from the first moment of a system failure to full recovery: situational awareness, team stability, data-absent decision-making, analogue fallback, digital recovery coordination and long-term resilience identity.
Do I need an IT or business continuity background to deliver this?
No. It is a leadership programme, not a technical one. The Facilitator Guide explains each tool and scripts the crisis simulation, so a confident leadership facilitator can deliver it well.
Is this relevant if our organisation rarely has outages?
Yes. The programme is about readiness. Participants design and test a fallback plan and a recovery sequence so the first real outage is not the first time they have thought about it.
What exactly do I get in the Resilience Leadership When Tech Fails trainer toolkit?
14 editable files: Training Design Document, Facilitator Guide, Slide Deck — Simple Backup, Slide Deck — Main, Virtual Delivery Guide, Participant Workbook, Pre-Work Material, Case Studies, Role-Play Scenario Pack, Quick Reference Cards, Assessment Instruments, Participant Feedback Form, Certificate Template, Marketing Toolkit. Word and PowerPoint formats, so you can add your own branding and examples — and a single ZIP to download everything at once.
How much does the Resilience Leadership When Tech Fails toolkit cost?
₹2,999 including 18% GST for buyers in India, or $29 for buyers outside India. One-time payment, no subscription, with an automatic invoice.
How and when do I receive the files?
Immediately. Your download page opens the moment payment succeeds, and a permanent download link is emailed to you. The link works from any device without a password.
Can I deliver this programme to my clients and put my own logo on it?
Licensed to the buyer to deliver this programme to their own participants and clients, in person or online, and to adapt and brand the material. Reselling or redistributing the files is not permitted.
How can I measure what participants learn in Resilience Leadership When Tech Fails?
The toolkit includes its own assessment instruments and feedback form. For a scored pre- and post-workshop measure, pair it with an assessment from AssessAll, Bodhih's sister assessment platform — for example Incident Response & On-Call Judgment or Crisis & High-Stakes Decision Making. If nothing fits, you can build your own assessment on AssessAll or ask the AssessAll team to create one for you.
Can Bodhih Training deliver the Resilience Leadership When Tech Fails programme for my organisation?
Yes. Bodhih Training (bodhih.com) can facilitate the programme in person, live virtual or blended, customised to your context. Contact solutions@bodhih.com or +91 99000 11601.
How long is the programme?
2 days · 14 contact hours · blended. The facilitator guide shows how to run it as designed, and the virtual delivery guide adapts it for online sessions.