A self-paced emotional intelligence course for everyone at work, individual contributors and managers alike. You do not watch someone else handle a tense design review or a camera-off one-to-one: you handle it yourself, in six branching Scenario Sims with observable cues, live meters and a debrief at every decision. Imagine walking into your next difficult conversation with your opening line already tested. About 7 hours over 4 weeks, then a 30-day practice plan.
Bodhih Emotional Intelligence at Work is a self-paced online certificate course that builds six practical skills: knowing what you feel, staying steady under pressure, reading people accurately, handling hard conversations, building trust in teams, and keeping these habits in hybrid, AI-assisted work. It is grounded in the ability model of emotional intelligence and current research. You practise in six branching Scenario Sims with observable cues, apply each skill to your own role, and finish with a 30-day practice plan.
Facts on this page last checked by Siddharthan VGJ, Director, Bodhih Training.
A comment in a meeting lands, your face goes hot, and you answer before you have thought. Later you rehearse what you should have said. Knowing that you “should stay calm” does not help; spotting the early signals and having a pause you have practised does.
The talk you keep postponing gets harder every week. When it finally happens, it opens with a judgement, the other person defends, and nothing changes. Hard conversations are a skill with a structure, and a skill needs practice somewhere safe first.
Most emotional intelligence courses are lectures and reflection, or a score from a self-report test. Neither lets you read a tense room, choose a response and see what happens next. And few say anything about camera-off calls, chat tone or AI at work.
For anyone who works with other people, in an office, on site, hybrid or remote. The sims put you in the room as a peer without authority as well as a lead.
For team leads who give feedback, run one-to-ones and notice when someone is struggling. Camera Off and The Feedback Talk are built around exactly those moments.
For people choosing one programme for the whole company. The Role Lens keeps it relevant across functions, and company seats come with before-and-after reporting.
For teams spread across time zones and cultures. Module 3 is a four-time-zone stand-up with camera-off, chat and display-rule cues.
This course is not for you if you want an EQ score, a psychometric assessment, therapy or clinical mental-health support: it is workplace skills training, and it says so and signposts help.
Four dated figures, each linked to its source.
Global employee engagement fell to 20% in 2025, down from a 2022 peak of 23%.
Gallup, State of the Global Workplace 2026 (press release), 8 April 2026Engagement among managers fell from 27% to 22% in 2025.
Gallup, State of the Global Workplace 2026 (press release), 8 April 2026Of employers rate resilience, flexibility and agility a core skill, among the top three; empathy and active listening is also in the top ten core skills.
World Economic Forum, Future of Jobs Report 2025, January 2025Since this date, AI systems that infer workers’ emotions from face or voice are prohibited in EU workplaces, except for medical or safety reasons: reading people stays a human skill.
EU AI Act, Article 5(1)(f), with Commission guidelines (summary by Lewis Silkin), 17 February 2025A certificate that says you watched videos about empathy is easy to get. Here you practise each skill in a branching scenario, apply it to your own role, and take a baseline and a parallel final on workplace judgement, so you can see what moved. Notice how much easier the next hard conversation feels once you have already had one like it in practice.
Spot your own early body signals and triggers, name what you feel precisely, and separate what happened from the story you are telling yourself.
Use the Bodhih pause and a regulation strategy that fits the moment, instead of suppressing it or venting at others.
Treat cues in person and on video or chat as hypotheses, and check them kindly with open questions in a fitting channel.
Open with observations, not judgements; receive feedback without defending; and say no with a workable alternative.
Speak up about risks without formal authority, help others feel safe to do the same, and repair trust quickly after a misstep.
Rehearse conversations with AI safely, notice burnout signals and point people to support, and follow a 30-day if-then practice plan.
The pathway runs in order: a baseline assessment, six modules (each with a Scenario Sim, a lens-driven exercise, a printable job aid and boosters two and seven days later), and a final assessment on a parallel form. Module 6 starts your 30-day practice plan.
Measured before you start and again on the same instrument at the end, so the change is recorded rather than claimed.
The baseline assessment, Form A: 20 workplace judgement questions on all six skills, about 25 minutes. It is not a psychometric test and not pass/fail; it sets your baseline for the parallel final.
What EI is and is not, body signals and triggers, and naming emotions precisely. Scenario Sim: Read the Room, the design review.
The threat response, the regulation menu and the pause habit. Scenario Sim: The Missed Deadline.
Reading cues as hypotheses, three kinds of empathy, display rules and remote cues. Scenario Sim: The Quiet Stand-up, across four time zones.
Observation rather than judgement, listening, receiving feedback and saying no, with the Tone Inspector lab. Scenario Sim: The Feedback Talk.
Psychological safety, fitting the conflict approach to the moment, voice, influence and repair. Scenario Sim: The Pushback.
What AI can and cannot do for your EI, burnout signals and if-then habits, ending in your 30-day practice plan. Scenario Sim: Camera Off, the remote one-to-one.
The final assessment, loaded from Form B: 20 parallel workplace judgement questions, about 25 minutes. Score 70% or more (3 attempts) for your certificate; your before and after is shown as knowledge and judgement scores.
Finishing this pathway issues a credential backed by the evidence you produced along the way. It is verifiable by link and is also issued as an Open Badge 2.0, so an employer can check it without taking your word for it.
Calmer grievance and redundancy conversations, and a wellbeing check-in routine you can share with managers.
Staying steady under price pressure, and giving honest internal feedback about what was promised to a client.
Delivering bad numbers without blame, and keeping your head through month-end pressure.
Speaking up about safety, and handling shift and plan changes without resentment.
Giving and receiving feedback on creative work, and staying steady on launch day.
Recovering after hard calls and asking a lead for support. Handling customers themselves is taught in Bodhih Customer Service Excellence.
What comes with the course, and what makes the practice different.
Read the Room (a tense design review), The Missed Deadline, The Quiet Stand-up across four time zones, The Feedback Talk, The Pushback in a steering meeting, and Camera Off, a remote one-to-one. Each ends with a debrief showing the stronger move at every decision.
A lab in Module 4: you read a tense draft message from your own role sentence by sentence and flag judgements, mind-reading, always-or-never lines, blame and vague asks.
Hard Talks, Good Outcomes; The One-to-One and Feedback System; Reset, Not Resign; The Calm Mind Workbook; and Ask Better, Get More.
Company seats with reporting on completion, before-and-after judgement scores and each learner’s Role Lens.
Ask about team seats| What is compared | A typical emotional intelligence course | Emotional Intelligence at Work at Bodhih |
|---|---|---|
| Practice | Videos, readings and reflection. | Six branching Scenario Sims with observable cues, timed moments, live meters and a debrief at every decision. |
| EQ score | Often built around a self-report score. | No EQ score, by design. A baseline and final on workplace judgement show what moved. |
| The science | Popular claims repeated unchecked. | The ability model as the backbone, with the honest research debate explained in Module 1. |
| Hybrid and AI-era work | Rarely covered. | Camera-off calls, chat tone, time zones, safe AI rehearsal and the EU ban on emotion-recognition AI at work. |
| Your role | Generic or leaders-only examples. | Role Lens exercises for HR, sales, finance, operations, marketing, customer service and general roles. |
| Follow-through | Ends when the video ends. | Boosters at 2 and 7 days, six job aids, a workplace action log and a 30-day practice plan. |
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Straight answers on time, price, tools and the credential. If yours is not here, ask us and you will have a reply the same working day.
No. The course does not give you an “EQ score” and is not a psychometric test. The baseline and final assessments (20 questions each) measure your knowledge and judgement in workplace situations, so you can see your progress on what the course teaches. Your certificate shows that before-and-after, labelled as knowledge and judgement scores, not a measure of emotional intelligence.
The research suggests it can be developed. A 2019 meta-analysis by Mattingly and Kraiger found a moderate positive effect of emotional intelligence training, with some caution because published studies showed larger effects than unpublished ones. The course therefore focuses on skills you can practise: noticing, regulating, reading cues, talking, speaking up and repairing.
It is debated. Researchers agree that skills such as perceiving and managing emotions matter at work, but EI measures overlap with personality and cognitive ability, and results depend on how EI is measured. The course explains the debate in Module 1, uses the ability model of emotional intelligence (Mayer, Caruso and Salovey) as its backbone, and avoids popular claims that do not hold up.
“EQ” is a popular shorthand for emotional intelligence, borrowed from IQ. Researchers mostly say “EI”. The course uses EI, and it does not give you a score of either kind.
Everyone at work. The Scenario Sims switch between peer and manager roles, and the Role Lens puts your own function (HR, sales, finance, operations, marketing, customer service or general) into the exercises. There are no prerequisites beyond working English.
About 7 hours over 4 weeks: six modules of 60 to 65 minutes, a 25-minute baseline, a 25-minute final, and short booster rounds of about three minutes two and seven days after each module. Module 6 then starts a 30-day practice plan you follow at work.
Yes, you get a Bodhih certificate, “Emotional Intelligence at Work”, issued as an Open Badge 2.0 with a verify page and a PDF, once you complete all six modules and pass the final at 70% (you have three attempts). It is Bodhih’s own credential and is not accredited by any external body, and it does not prepare you for any outside certification or for administering an EQ instrument.
Only a phone or computer with a web browser. The Scenario Sims and the Tone Inspector run inside the course, so no paid tool, AI assistant or download is needed. Module 6 shows how to rehearse a conversation with an AI assistant your employer approves, but that is optional practice at work.
Yes, remote work is covered: Module 3 is a four-time-zone stand-up with camera-off and chat cues, and Module 6 is a camera-off one-to-one. And no, AI cannot reliably read emotions: facial and vocal signals are not dependable guides to what someone feels, and in the EU, AI that infers employees’ emotions from face or voice has been prohibited at work since 2 February 2025, except for medical or safety reasons. This is general information, not legal advice.
No. It is workplace skills training. Module 6 shows how to notice burnout signals, using the World Health Organization’s description of burn-out, and how to point people to support such as an Employee Assistance Programme or a doctor.
Yes. Company seats cost $99 per seat and include reporting on completion, before-and-after judgement scores and each learner’s role. The course runs on Bodhih or as SCORM 1.2 packages inside your own LMS. For seats, volume pricing or an in-house rollout, write to solutions@bodhih.com or call +91 99000 11601.
The course is $119 for an individual, or $99 per seat for companies, with five Pro Kits included. You can start today with the baseline assessment, then step into Read the Room in Module 1. For a team, write to solutions@bodhih.com or call +91 99000 11601.
Starting records where you stand today. That baseline is what the re-measurement is compared against, and it is never rewritten afterwards.
Calm angry customers, solve on the first contact and handle complaints well, practised in six branching sims tailored to your sector.
For first-time and new people managers: run your team’s week with an AI assistant, and keep every decision about a person your own.
Spoken and written English for work across 27 situations, in your industry. Feedback on everything you write, CEFR-referenced results and a before-and-after certificate.
Measure your team first, plan each person’s growth after, or bring a trainer or coach in. Bodhih’s sister companies cover the rest of the journey.