Results for “customer service”

1–20 of 20 results

bodhih.org › store › trainer kit · Trainer Kit
Customer Service Excellence
$29
A complete 2-day Customer Service Excellence programme for leaders of frontline teams, built on the SERVICE model — service standards, empathy, complaint handling, VoC and culture. 14 ready-to-deliver files.
bodhih.org › store › bundle · Bundle · 5 items
The Customer Service Bundle
$79
5 Bodhih Pro Kits in one purchase: 5 e-books plus 99 spreadsheets, fillable PDFs and templates on setting up a support desk and more. About 51% less than buying separately.
bodhih.org › store › deck set · Deck set
AI for Customer Support and Service Teams: Complete Set of 10 PowerPoint Decks
$7.99
All ten decks in the AI for Customer Support and Service Teams series: about 510 editable PowerPoint slides on AI governance, FAQs, tone, multilingual support, recovery, escalations, QA, customer insight and knowledge ba
bodhih.org › store › pro kit · Pro Kit
The Customer Feedback Programme Kit
$29
Run the whole voice-of-customer job: a 10-chapter e-book, a 13-sheet VoC workbook, a sample size and margin calculator, 5 fillable forms, 53 messages and call scripts, 58 survey questions, 31 AI prompts and a 90-day plan
bodhih.org › store › pro kit · Pro Kit
The Customer Onboarding and Success Playbook
$29
The whole customer onboarding and success job in one kit: a 10-chapter e-book, a 14-sheet Customer Success Workbook, 5 fillable forms, 7 Word templates with 44 messages and 28 AI prompts, cheat sheets and a 90-day calend
bodhih.org › store › powerpoint deck · PowerPoint deck
AI for Multilingual Customer Support
$1.49
A 51-slide editable PowerPoint on offering support in many languages with AI: six implementation steps, cultural-nuance training, a prompt example, escalation SOP, monitoring and ethics checklists. For global and growing
bodhih.org › store › powerpoint deck · PowerPoint deck
AI for Service Recovery
$1.49
A 51-slide editable PowerPoint on winning customers back after a service failure: a detect, escalate, empathise and close-the-loop method, three AI-plus-human message templates, SOP, checklist and case studies. For suppo
bodhih.org › store › powerpoint deck · PowerPoint deck
Human-in-the-Loop Service Governance
$1.49
A 46-slide editable PowerPoint on keeping people in charge of AI in customer support: when to require approval, routing rules, an evidence pack, a refund SOP, checklist and case examples. For support leads, QA and operat
bodhih.org › store › powerpoint deck · PowerPoint deck
Voice of Customer Theme Mining with AI
$1.49
A 51-slide editable PowerPoint on turning customer feedback into themes with AI: how theme discovery works, the Impact-Scale-Time framework, a vendor checklist, theme taxonomy template, SOP and case examples. For support
bodhih.org › store › pro kit · Pro Kit
The Call Quality Monitoring Kit
$29
The whole QA job for calls, chats and emails: a 10-chapter e-book, a 19-sheet quality workbook, 5 fillable forms, 7 Word templates with 40 scripts and 29 AI prompts, 4 cheat sheets, a 60-day calendar and a task board.
bodhih.org › store › pro kit · Pro Kit
The Complaint Handling and Recovery System
$29
The whole complaints job in one kit: a 10-chapter e-book, a 14-sheet complaints workbook, 5 fillable forms, 6 Word templates with 48 scripts and letters and 29 AI prompts, 5 cheat sheets, a 30-day rollout calendar and ta
bodhih.org › store › pro kit · Pro Kit
The Support Desk Set-Up Kit
$34
Set up a support desk that runs: a 10-chapter e-book, a 21-sheet control centre with business-hours SLA timers, an Erlang C staffing calculator, 5 fillable forms, 62 replies, 28 AI prompts and a 30-day launch calendar.
bodhih.org › store › powerpoint deck · PowerPoint deck
AI Escalation Summaries
$1.49
A 51-slide editable PowerPoint on using AI to summarise escalations: a before-and-after summary example, six implementation steps, handoff standards, prompt pack, SOP, checklist and case examples. For support agents, lea
bodhih.org › store › powerpoint deck · PowerPoint deck
AI for FAQ Response Drafts
$1.49
A 51-slide editable PowerPoint on using AI to draft customer FAQs: five-part prompt anatomy, two prompt templates with sample outputs, a seven-step plan, SOP, checklist and case studies. For support, content and help-cen
bodhih.org › store › powerpoint deck · PowerPoint deck
AI Knowledge Base Extraction
$1.49
A 51-slide editable PowerPoint on turning resolved tickets into help articles with AI: the ticket-to-treasure workflow, six build steps, prompt pack, KB SOP with PII scrubbing, checklist and a five-step action plan. For
bodhih.org › store › powerpoint deck · PowerPoint deck
AI-Powered QA Scorecards
$1.49
A 51-slide editable PowerPoint on moving support QA from small samples to scoring every conversation with AI: a six-step plan, scorecard design, prompt pack, SOP, readiness checklist and five common hurdles. For support
bodhih.org › store › powerpoint deck · PowerPoint deck
Complaint-to-Resolution Workflows with AI
$1.49
A 51-slide editable PowerPoint on redesigning complaint handling with AI: intent mapping, two worked workflows, an escalation decision tree, a six-step build guide, four-week rollout, SOP and checklist. For support opera
bodhih.org › store › powerpoint deck · PowerPoint deck
Mastering AI Tone
$1.49
A 51-slide editable PowerPoint on making your AI assistant sound like your brand: five tone levers, good-versus-bad prompts, a persona, a tone brief template, prompt pack, SOP and a monthly audit checklist. For support a
bodhih.org › store › trainer kit · Trainer Kit
Prompt Engineering for Business Roles
$29
A complete 1-day Prompt Engineering for Business Roles programme built on the 7-element PROMPT-F model — function-specific prompting for HR, Finance, Sales, Operations, Marketing and Customer Service. 14 ready-to-deliver
bodhih.org › store › pro kit · Pro Kit
The SOC 2 Readiness Kit for Startups
$49
Take a SaaS or service startup from the first customer request to SOC 2 Type I and Type II ready: self-assessment, control matrix, 20 policies, evidence register, auditor scorecard and a 9,800-word guide.