Results for “customer service”
1–20 of 28 results
- bodhih.org › store › trainer kit · Trainer Kit
Customer Service Excellence
$29A complete 2-day Customer Service Excellence programme for leaders of frontline teams, built on the SERVICE model — service standards, empathy, complaint handling, VoC and culture. 14 ready-to-deliver files.
- bodhih.org › pathways › e-learning course · E-learning course · 14 h
Bodhih Applied AI: Customer Service
$199Run AI in service well: knowledge a bot can use, agent-assist, chatbots and voicebots, AI quality checks and AI agents, practised in sims and labs.
- bodhih.org › pathways › e-learning course · E-learning course · 7 h
Bodhih Customer Service Excellence
$119Calm angry customers, solve on the first contact and handle complaints well, practised in six branching sims tailored to your sector.
- bodhih.org › store › bundle · Bundle · 5 items
The Customer Service Bundle
$795 Bodhih Pro Kits in one purchase: 5 e-books plus 99 spreadsheets, fillable PDFs and templates on setting up a support desk and more. About 51% less than buying separately.
- bodhih.org › best › buyer's guide · Buyer's guide
Best AI for customer service courses for service teams in 2026: 14 compared
Fourteen AI for customer service courses compared for service teams: hands-on practice, tool-neutral or vendor, hours, price and credential, checked Nov 2026.
- bodhih.org › best › buyer's guide · Buyer's guide
Best customer service training courses for frontline teams in 2026: 13 compared
Thirteen customer service training courses for frontline teams compared: practice or video, sector fit, hours, price and credential, checked November 2026.
- bodhih.org › store › deck set · Deck set
AI for Customer Support and Service Teams: Complete Set of 10 PowerPoint Decks
$7.99All ten decks in the AI for Customer Support and Service Teams series: about 510 editable PowerPoint slides on AI governance, FAQs, tone, multilingual support, recovery, escalations, QA, customer insight and knowledge ba
- bodhih.org › store › pro kit · Pro Kit
The Customer Feedback Programme Kit
$29Run the whole voice-of-customer job: a 10-chapter e-book, a 13-sheet VoC workbook, a sample size and margin calculator, 5 fillable forms, 53 messages and call scripts, 58 survey questions, 31 AI prompts and a 90-day plan
- bodhih.org › store › pro kit · Pro Kit
The Customer Onboarding and Success Playbook
$29The whole customer onboarding and success job in one kit: a 10-chapter e-book, a 14-sheet Customer Success Workbook, 5 fillable forms, 7 Word templates with 44 messages and 28 AI prompts, cheat sheets and a 90-day calend
- bodhih.org › store › powerpoint deck · PowerPoint deck
AI for Multilingual Customer Support
$1.49A 51-slide editable PowerPoint on offering support in many languages with AI: six implementation steps, cultural-nuance training, a prompt example, escalation SOP, monitoring and ethics checklists. For global and growing
- bodhih.org › store › powerpoint deck · PowerPoint deck
AI for Service Recovery
$1.49A 51-slide editable PowerPoint on winning customers back after a service failure: a detect, escalate, empathise and close-the-loop method, three AI-plus-human message templates, SOP, checklist and case studies. For suppo
- bodhih.org › store › powerpoint deck · PowerPoint deck
Human-in-the-Loop Service Governance
$1.49A 46-slide editable PowerPoint on keeping people in charge of AI in customer support: when to require approval, routing rules, an evidence pack, a refund SOP, checklist and case examples. For support leads, QA and operat
- bodhih.org › store › powerpoint deck · PowerPoint deck
Voice of Customer Theme Mining with AI
$1.49A 51-slide editable PowerPoint on turning customer feedback into themes with AI: how theme discovery works, the Impact-Scale-Time framework, a vendor checklist, theme taxonomy template, SOP and case examples. For support
- bodhih.org › store › pro kit · Pro Kit
The Call Quality Monitoring Kit
$29The whole QA job for calls, chats and emails: a 10-chapter e-book, a 19-sheet quality workbook, 5 fillable forms, 7 Word templates with 40 scripts and 29 AI prompts, 4 cheat sheets, a 60-day calendar and a task board.
- bodhih.org › store › pro kit · Pro Kit
The Complaint Handling and Recovery System
$29The whole complaints job in one kit: a 10-chapter e-book, a 14-sheet complaints workbook, 5 fillable forms, 6 Word templates with 48 scripts and letters and 29 AI prompts, 5 cheat sheets, a 30-day rollout calendar and ta
- bodhih.org › store › pro kit · Pro Kit
The Support Desk Set-Up Kit
$34Set up a support desk that runs: a 10-chapter e-book, a 21-sheet control centre with business-hours SLA timers, an Erlang C staffing calculator, 5 fillable forms, 62 replies, 28 AI prompts and a 30-day launch calendar.
- bodhih.org › blog › article · Article · 10 min read
How to Handle Customer Complaints: A Step-by-Step Process
A practical seven-step process for handling customer complaints: logging, the conversation, investigation, remedies, final responses and root causes.
- bodhih.org › blog › article · Article · 10 min read
How to Set Up a Customer Support Desk: A Step-by-Step Guide
How to set up a customer support desk: service promise, channels, SLAs by priority, routing, escalation, replies, knowledge base, AI rules and staffing.
- bodhih.org › store › powerpoint deck · PowerPoint deck
AI Escalation Summaries
$1.49A 51-slide editable PowerPoint on using AI to summarise escalations: a before-and-after summary example, six implementation steps, handoff standards, prompt pack, SOP, checklist and case examples. For support agents, lea
- bodhih.org › store › powerpoint deck · PowerPoint deck
AI for FAQ Response Drafts
$1.49A 51-slide editable PowerPoint on using AI to draft customer FAQs: five-part prompt anatomy, two prompt templates with sample outputs, a seven-step plan, SOP, checklist and case studies. For support, content and help-cen