The guide, plus every tool you need to use it.
One hundred and thirty-five kits from the trainers behind 18,000+ corporate programmes, for work and for life: HR, L&D, sales and customer service teams, managers, projects, careers and AI, money and wealth, health, parenting, additional needs, caregiving, homes, family events, relationships, learning at home, teens and kids. Each one pairs a practical e-book with working spreadsheets, fillable PDFs, printables and templates, so you can start today instead of building tools from scratch.
The Customer Service Bundle (5 Kits)
5 Bodhih Pro Kits in one download: 5 e-books plus 99 spreadsheets, fillable PDFs and templates on setting up a support desk and more. About 51% less than buying separately.
The Call Quality Monitoring Kit
The whole QA job for calls, chats and emails: a 10-chapter e-book, a 19-sheet quality workbook, 5 fillable forms, 7 Word templates with 40 scripts and 29 AI prompts, 4 cheat sheets, a 60-day calendar and a task board.
The Complaint Handling and Recovery System
The whole complaints job in one kit: a 10-chapter e-book, a 14-sheet complaints workbook, 5 fillable forms, 6 Word templates with 48 scripts and letters and 29 AI prompts, 5 cheat sheets, a 30-day rollout calendar and task board.
The Customer Feedback Programme Kit
Run the whole voice-of-customer job: a 10-chapter e-book, a 13-sheet VoC workbook, a sample size and margin calculator, 5 fillable forms, 53 messages and call scripts, 58 survey questions, 31 AI prompts and a 90-day plan.
The Customer Onboarding and Success Playbook
The whole customer onboarding and success job in one kit: a 10-chapter e-book, a 14-sheet Customer Success Workbook, 5 fillable forms, 7 Word templates with 44 messages and 28 AI prompts, cheat sheets and a 90-day calendar.
The Support Desk Set-Up Kit
Set up a support desk that runs: a 10-chapter e-book, a 21-sheet control centre with business-hours SLA timers, an Erlang C staffing calculator, 5 fillable forms, 62 replies, 28 AI prompts and a 30-day launch calendar.
Free guides from the kits
All articlesHow to Set Up a Customer Support Desk: A Step-by-Step Guide
Customer Service · 10 min readHow to Handle Customer Complaints: A Step-by-Step Process
Customer Service · 10 min readCustomer Onboarding Process: 7 Steps to First Value and Renewal
Customer Service · 10 min readHow to Build a Call Center Quality Assurance Program
Customer Service · 10 min readHow to Build a Customer Feedback Programme That Leaders Act On
What is a Bodhih Pro Kit?
A complete, ready-to-use bundle on one skill for work or life: a practical e-book written by Bodhih Training plus the tools to apply it, such as Excel and Google Sheets workbooks with formulas, fillable PDF worksheets, Word templates, colour printables, cheat sheets, calendar plans and, for five kits, a hyperlinked 2027 digital planner.
How much do the Pro Kits cost?
Kits range from ₹199 to ₹1,499 including GST in India, or US$7 to US$39 elsewhere. Topic bundles of five or ten kits cost about half the separate price, the 20 work kits together are ₹3,999 or US$99, and the 50 life and career kits together are ₹9,999 or US$249. One-time payment, no subscription.
Which apps do the files work with?
Spreadsheets open in Microsoft Excel and Google Sheets; templates in Word and Google Docs; fillable PDFs in Adobe Acrobat Reader, Preview, Xodo, GoodNotes or Notability; calendar plans import into Google, Outlook and Apple Calendar.
How do I receive my kit?
Instantly. Your download page opens as soon as payment succeeds, with every file listed and a one-click ZIP, and a permanent link is emailed to you. No account or password is needed.
Can I measure my progress?
Yes. Every kit page suggests specific AI-graded assessments on AssessAll, our sister assessment platform, so you can measure your starting point and re-measure after using the kit. Jobulary turns the results into an individual development plan.
Can my company buy kits for a team?
Yes. Team and company licences are available, and Bodhih Training can run any kit topic as a workshop. Email solutions@bodhih.com or call +91 99000 11601.