First-Time Manager
Run a performance conversation without losing the room.
14 hours · paced over about 45 days · 5 stages- SPN.3.2where you are→Independent
Measured before you start and again on the same instrument at the end, so the change is recorded rather than claimed.
- DiagnoseWhere you stand as a manager
Find out where the learner actually is.
- LearnWhat good feedback actually is
The difference between feedback that changes behaviour and feedback that just gets delivered.
- PracticeRehearse a hard conversation
A roleplay with someone who pushes back. Repeat until it stops going sideways.
- ApplyRun a real one, and write it up
Hold an actual feedback conversation at work. Submit what you said, what happened, and what you would change.
- ProveAssessed conversation
A observed conversation, marked against the rubric.
Finishing this pathway issues a credential backed by the evidence you produced along the way. It is verifiable by link and is also issued as an Open Badge 2.0, so an employer can check it without taking your word for it.